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Ralph Hamers, CEO of ING Group, about the Initiative

“It’s not only our customers who benefit from our efforts”, said Ralph Hamers, the CEO of ING Group. “We’re also committed to driving sustainable progress in society at large. Many people struggle with financial decision-making and planning, and to help solve this issue we launched the Think Forward Initiative (TFI), together with partners Microsoft, EMC and the Institute for New Economic Thinking. TFI is a multi-year initiative with the purpose of understanding the drivers of financial decision-making, identifying the challenges and figuring out how to solve them. The kick-off TFI Summit in February brought together policy-makers, academics, consumer organisations and leaders from the financial and technology sectors, who are now working on new research, practical solutions and possible policy recommendations.”