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Programme Think Forward Summit

25 February, Brussels

Programme

11:30 am – 12:30 pm
Registration & lunch

12:30 pm – 12:35 pm
Welcome & introduction
Todd Benjamin

12:35 pm – 12:45 pm
Opening remarks
Ralph Hamers - CEO and chairman Executive Board ING

12:45 pm – 1:15 pm
"How to make smart decisions in complex times"
Noreena Hertz, renowned economist and best-selling author

1:15 pm – 1:25 pm
“How technology is key to delivering personalised experience and enabling smarter financial decisions”
Simon Walsh - Chief Operating Officer, EMEA, EMC Corporation

1:25 pm – 1:40 pm
"Shaping financial behaviour by visualising the future"
Dan Goldstein, Principal Researcher, Microsoft

1:40 pm – 2:10 pm
“The role of financial education in improving financial behaviour”
Annamaria Lusardi, award-winning economist and academic

2:10 pm – 2:40 pm
Break

2:40 pm – 4:30 pm
Breakout sessions:

  1. Spending and budgeting decisions: what are the key challenges facing different parts of the population?
  2. Borrowing decisions: what are the key challenges facing different parts of the population?
  3. Savings, investments and retirement decisions: what are the key challenges facing different parts of the population?
  4. The changing distribution of income, credit and savings.
  5. What are the challenges for financial literacy to reach its maximum potential efficacy?
  6. What are the challenges to household decisions created by financial institutions, economic policy and consumer regulation?
  7. The influence of disruptive trends on financial decision-making

4:30 pm – 4:45 pm
Break

4:45 pm – 5:45 pm
Findings of breakout sessions and interactive session with audience
by breakout moderators, Noreena Hertz and Annamaria Lusardi

5:45 pm – 6:00 pm
Conclusions, challenges and actions
by moderator Todd Benjamin

6:00 pm – 7:00 pm
Closing, drinks & networking